Intelligent Assistant

From question to decision - in Seconds, not meetings

Hank is your everyday retail intelligence assistant — built for the questions teams actually ask, not for rebuilding reports. It lets you move from question to answer in minutes, using the same trusted measures and definitions every time, so decisions stay grounded in a single source of truth.

Throughout the day, Hank helps teams read performance as it unfolds. You can quickly anchor yourself in the current run-rate, surface early signs of decline before they spread, identify what’s truly driving profit, and separate consistent performers from the long tail. Instead of digging through dashboards or waiting for the next reporting cycle, you ask plain-language questions and get clear, prioritised answers you can act on immediately.

By giving everyone faster access to the same truth, Hank reduces back-and-forth, eliminates competing spreadsheets, and tightens the loop between insight and action. Leaders stay close to the levers that matter, operations teams intervene earlier, and commercial teams focus time and energy where it will make the biggest difference — all without adding complexity to the day.

How it impacts your day.

Morning: a live trading read

You start the day with a quick pulse check. You ask Hank, “What are my rolling total sales for this week, this month, and this quarter?” You walk into the day with a live sense of performance, not a lagging report.

Midday: surface issues early

You want to find problems before they spread. You ask, “Are there any departments with declining sales?” and then, “Give me three departments where sales are declining month on month over the past quarter.” You move from a vague concern to a short, prioritised list.

Afternoon: focus on profit drivers

You need to know what’s funding the business, not just what’s selling. You ask, “Which departments from last month are the most profitable?” Your attention shifts to the areas that actually drive profit.

Late afternoon: protect the winners

You review what’s working at SKU level. You ask, “List the top 20 performing products last week by sales volume.” You get a clean view of the heroes worth protecting and backing.

Evening: clean up the long tail

Before finishing the day, you do a quick tidy of underperformers. You ask, “List the bottom 20 lowest performing SKUs from last month.” You create a practical starting point for range clean-up and better shelf discipline.

Impact across your team

Hank gives different roles a faster path to the same truth, reducing the back-and-forth that comes from competing spreadsheets and inconsistent numbers.

CEOs: visibility into the levers that matter

You can check rolling sales, profitability, and where margin growth is coming from without waiting for cadence meetings. It becomes easier to stay close to the drivers of performance.

COOs: early signals, faster intervention

Declines surface earlier, problem departments are easier to pinpoint, and attention can be directed to the right places while there is still time to change outcomes.

Store Managers: clearer daily priorities

You can quickly see which departments are slipping, what is selling strongly, and which SKUs are dragging performance. This makes it easier to set clear priorities with your team.

Buying Managers: evidence-led range decisions

You can identify high-margin products that are actually selling, see which suppliers are driving margin at meaningful volumes, and focus range decisions on evidence rather than instinct.

Category Managers: confident category investment

You can spot growth products within a category, track consistent month-on-month growers, and rank categories by margin growth to guide where you invest time, space, and effort.

Michael Reddrop

One shared truth, faster decisions across the team

Hank gives every role a faster path to the same truth, reducing the friction that comes from competing spreadsheets and delayed reporting. Leaders can stay close to rolling sales, profitability, and margin growth without waiting for cadence meetings. Operations teams spot declines earlier and direct attention to problem areas while there’s still time to change outcomes. Store managers get clear visibility into what’s slipping, what’s selling, and which SKUs are dragging, making daily priorities easier to run. Buying and category teams focus decisions on evidence — identifying high-margin products that are actually selling, tracking consistent growers, and investing time and space where margin growth is strongest.

CEO / Owner

Run the business with fewer surprises and faster, clearer decisions.
See the impact

COO

Make store execution more consistent — and protect margin in the moments that matter.
See the impact

Buying Manager

Make faster, more confident buying decisions — and protect margin where it counts.
See the impact

Retailer | Category Manager

Retail+ gives you a live view of sales, margin and gross profit by category, product and supplier.
See the impact

Store Manager

Run the store with fewer surprises — and get ahead of problems while you can still fix them.
See the impact

The retail world has changed — and traditional systems can’t see fast enough.

Margins are tighter, staff stretched, and data scattered across disconnected tools.
Retail+ brings AI-driven clarity to every decision — from store floor to boardroom — so you can act in real time, not in retrospect.

Features shaped around retail workflows

Retail+ brings your key retail operations into one place, with Hank helping you make sense of the data behind every decision. Choose a feature to see how it helps you run stores, stock and people with more confidence and less effort.

Exports & Reports

Export trusted sales data in the formats your team already uses.

Read more

Universal Search & Scan

Find what you need in seconds by searching across stores, groups, departments, products, categories, suppliers and manufacturers — or scan a shelf label or barcode for instant analytics on that product. No scanner on hand? You can also enter a barcode, SK

Read more

Basket Analytics

Understand what goes into each basket – value, margin and profit – and how that changes by time, store or promotion.

Read more

Spaces

Spaces shows product and category performance for each area of a store, so you can quickly see which bays are working, which aren’t, and where to reallocate space.

Read more

Lists Management

Build and manage product lists your way – for stocktakes, delists, promotions or any custom workflow – and keep them private or shared.

Read more

Task Management

Read more

Real-time Analytics

Real-time analytics turns your POS data into live insight on sales, margin and units across every store, department, category, product and time period – with rich filters, side-by-side comparisons and simple exports so leaders, buyers and store teams can

Read more

Mobile, tablet and desktop

Use tapestry on whatever device you have in your hand – phone, tablet or desktop – whether you’re in the office, in the aisle or out visiting stores.

Read more

Control Center

Your Home screen brings together key sales metrics, top products and tasks across stores in one place, so you can see the health of the business at a glance.

Read more

Product Trends & Insights

Read more

Data Marketplace

Turn ad hoc reporting into a structured, governed, priced insight product - where your data governance allows.

Read more

Tasks Collaboration

Shared execution between retailers, suppliers and collectives — without the coordination tax.

Read more

Conversations (Coming Soon)

Read more

AI Workflow Recommendations

AI-guided workflows that turn real data into practical, human conversations across retail.

Read more

We’ve reimagined AI as IA.

No setup fees. Just three simple steps to get Retail+ working for you.

Getting started with Retail+ is simple and fully supported. In three guided phases — Activation, Onboarding and Success — we move from integration to insight, embed Retail+ into your teams’ workflows, and keep building value across your business.

Phase 1

Activation

Led by our operations and integration specialists, we configure your systems, connect your stores, and activate Retail+ for real-time performance.

Phase 2

Onboarding

Onboarding happens at your pace. We provide hands-on training for your head office and store teams while the Retail+ app guides each user through role-specific onboarding and real-time insights.

Phase 3

Success

Our goal is your ongoing success. Once live, we provide proactive support, education, and analytics reviews — ensuring Retail+ continues to deliver measurable results long after activation.

Seamless Access. Powerful POS Integrations.

Now available for:

Share intelligence. Collaborate in real time.