Basket Analytics

Grow the Value of Every Trip

Basket Intelligence helps teams focus on what really matters in retail performance: the quality of each shopping trip, not just traffic or unit sales. By analysing average basket value, margin, and profit at store, group, and product level, tapestry highlights underperforming patterns early — before they become embedded. Teams can quickly identify stores with shrinking baskets, understand what shoppers naturally buy together, and uncover evidence-based opportunities for adjacencies, bundles, and promotions.

Across the day, Basket Intelligence supports sharper decisions — from validating whether promotions are genuinely driving incremental, profitable spend, to surfacing clear basket trends ahead of planning conversations. The impact is felt across the organisation: executives gain a truer signal of business health, operators can link layout and staffing decisions to outcomes, buyers see which products build baskets versus erode margin, and store teams receive clear, practical guidance on what to prioritise on the shop floor.

How it impacts your day.

Morning

You look at yesterday’s average basket value and margin by store and notice one location with noticeably smaller baskets.

Underperforming stores are flagged early, so you can investigate service, layout or promotions before the pattern sets in.

Noon

You drill into baskets that include a key hero product to see what else shoppers are buying with it.

Natural bundles and attach lines emerge, giving you simple, evidence-based ideas for adjacencies and offers.

Afternoon

You compare basket metrics week-on-week for a new promotion, checking whether basket value and profit moved in the right direction.

You see whether promos are genuinely driving incremental, profitable spend rather than just discounting existing sales.

Evening

You scan a summary of basket trends – peaks, troughs and outliers – ahead of tomorrow’s planning meeting.

You walk into the room with specific patterns to discuss, not just a sense that “things feel a bit softer” or “busier”.

A Shared Signal for Better Decisions Across The Team

By focusing on baskets rather than individual items, the whole team works from a stronger, shared signal. Leaders see whether value per trip is really growing, operators link staffing and layout decisions to outcomes, managers optimise displays and adjacencies, buyers back range and promo choices with better evidence, and shop floor teams get clear guidance on what actually lifts profitable baskets.

Store Manager

Run the store with fewer surprises — and get ahead of problems while you can still fix them.
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Retailer | Category Manager

Retail+ gives you a live view of sales, margin and gross profit by category, product and supplier.
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Buying Manager

Make faster, more confident buying decisions — and protect margin where it counts.
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COO

Make store execution more consistent — and protect margin in the moments that matter.
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The retail world has changed — and traditional systems can’t see fast enough.

Margins are tighter, staff stretched, and data scattered across disconnected tools.
Retail+ brings AI-driven clarity to every decision — from store floor to boardroom — so you can act in real time, not in retrospect.

Exports & Reports

Export trusted sales data in the formats your team already uses.

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Universal Search & Scan

Find what you need in seconds by searching across stores, groups, departments, products, categories, suppliers and manufacturers — or scan a shelf label or barcode for instant analytics on that product. No scanner on hand? You can also enter a barcode, SK

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Spaces

Spaces shows product and category performance for each area of a store, so you can quickly see which bays are working, which aren’t, and where to reallocate space.

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Lists Management

Build and manage product lists your way – for stocktakes, delists, promotions or any custom workflow – and keep them private or shared.

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Task Management

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Real-time Analytics

Real-time analytics turns your POS data into live insight on sales, margin and units across every store, department, category, product and time period – with rich filters, side-by-side comparisons and simple exports so leaders, buyers and store teams can

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Mobile, tablet and desktop

Use tapestry on whatever device you have in your hand – phone, tablet or desktop – whether you’re in the office, in the aisle or out visiting stores.

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Control Center

Your Home screen brings together key sales metrics, top products and tasks across stores in one place, so you can see the health of the business at a glance.

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Product Trends & Insights

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Intelligent Assistant

Hank is the built-in Intelligent Assistant inside Retail+, Supply+ and Collectives. Hank helps you query your data in plain language and get answers you can trust - ranked lists, show tables, and clear comparisons across time.

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Data Marketplace

Turn ad hoc reporting into a structured, governed, priced insight product - where your data governance allows.

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Tasks Collaboration

Shared execution between retailers, suppliers and collectives — without the coordination tax.

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Conversations (Coming Soon)

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AI Workflow Recommendations

AI-guided workflows that turn real data into practical, human conversations across retail.

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We’ve reimagined AI as IA.

Seamless Access. Powerful POS Integrations.

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