Conversations brings contextual discussion directly into Retail+, so decisions stay connected to the work they relate to — not scattered across emails, messages, screenshots, and meeting notes. Every conversation is anchored to a specific product, category, department, space, store cluster, or task, ensuring context is always clear and preserved.
Instead of explaining what you’re looking at before you explain the issue, the context is automatic. Store teams can flag issues directly from the view they’re working in, category and buying teams can respond with clear decisions and rationale, and suppliers can be included where appropriate — all in one controlled, traceable thread. As the day unfolds, questions, decisions, and confirmations remain attached to the source of truth, reducing ambiguity and follow-up.
Over time, Conversations becomes a living record of why decisions were made. When someone asks later, “Why did we change that?”, the answer is already there, in the right place. The result is fewer side channels, smoother handovers, faster resolution, and clearer alignment from intent through to execution across the entire team.
Conversations provides contextual chat inside Retail+. Discussions stay anchored to the thing you’re looking at — a product, category, department, space, store cluster or task — so decisions don’t get lost across messages, screenshots and meeting notes.
A store team flags an issue directly on a specific category view inside the app. Context is automatic, with no screenshots or separate messages required.
A category manager replies with the decision and the rationale, attached to the same view. The team does not have to guess what the decision referred to or search for background.
Where appropriate, a supplier joins the thread to confirm changes to promotion mechanics or supply. External collaboration stays controlled, visible, and traceable.
Later, when someone asks, “Why did we change that?”, the answer is already there in the right place. Decisions remain accessible long after the moment has passed.
Conversations keeps questions, decisions, and context in one place, reducing fragmentation and smoothing handovers across the team. Leaders gain clarity, issues are resolved faster, store teams get quicker answers on the floor, and buying and category teams benefit from clearer alignment and continuity over time.
Margins are tighter, staff stretched, and data scattered across disconnected tools.
Retail+ brings AI-driven clarity to every decision — from store floor to boardroom — so you can act in real time, not in retrospect.
