In the March issue of Retail World, we introduced a new wave of innovation – real-time data sharing between retailers, suppliers, and brands. The response was overwhelming, and we’re incredibly grateful for the support from our growing community of retailers, suppliers, and POS partners.
But with that excitement came a very fair and common question:
‘How does this actually help me – and how will it help me win the shopper?’
Let’s get straight to the point.
Real-time data gives you visibility into what’s happening instantly on the shelves of your store. Not tomorrow morning, not next week, and not when the finance department releases the management reports. That matters – because it gives you the power to make targeted, high-quality decisions about your product mix, placement, pricing, and promotional programs based on what your customers are doing in your store at any specific point in time across the day or week.
tapestry® real-time analytics allows you to better customise and personalise your ranging by specific store location – at a faster rate than you would without real-time access. This results in more customer-centric ranging in each location, which then drives more sales, improves overall profitability, enhances customer satisfaction, and reduces shrinkage – because you have the right range, in the right place, at the right time. This overall improved experience then leads to greater customer loyalty.
As Brad Cooper, GM of Commercial Insights at Coca-Cola, put it in the March issue of Retail World: “The ability to access real-time shelf-level intelligence is a step-change in how suppliers and retailers can work together to better serve the customer, which in turn drives growth for all involved.”
This is where real-time collaboration starts to shine. By making live information more shareable between retailers and suppliers, everyone becomes more productive. The results we see from this new collaborative relationship include promotional plans that are more targeted to the customer’s needs and wants, more relevant planograms improving the in-stock position at store level, and faster responses to what’s happening in your store – all of which improve overall sales. Real-time data creates a genuine co-management relationship across categories – something unlikely to happen with static or outdated data.
At tapestry®, we call this Intelligent Commerce, and real-time data is the foundation.
Thanks to the growing adoption from retailers and the continued support from our POS partners, we’re now building on that foundation. This month, we’re releasing our new premium Spaces module, which helps retailers monetise and optimise key physical areas of the store based on real-time performance.
Whether it’s Retail+ (our product for retailers), Supply+ (for suppliers and brands), or Collectives (enabling collaboration across retail groups), every solution we build is designed with the same goal in mind: an overall superior shopping experience for your customer — through better understanding and leveraging of real-time data in a collaborative planning approach with suppliers, team members, and other stakeholders.
Real-time data, we believe, is a sustainable competitive advantage now available to all stakeholders in the supermarket sector.
If you’re ready to explore how real-time data can help your store grow sales and customer numbers, we’d love to hear from you. Reach out to your POS provider or visit tapestry.ai to learn more.
Real-time data isn’t just a buzzword – it’s the new standard.
In our March issue we profiled tapestry® – an innovative Australian tech company that is bringing real-time intelligence to the retail and supply sectors.
tapestry®’s proprietary AI software plugs into existing POS networks to give retailers and suppliers access to real-time insights, giving a sharper picture of product performance.
In addition to the insights generated, tapestry® has created a unique data sharing marketplace, allowing retailers to fully recognise the value of their data.
With access to real-time sales and inventory insights, retailers and brands are gaining a powerful edge in how they serve their shoppers. Now they can move faster, respond smarter, and operate more efficiently. Brands and retailers collaborating like never before – with data becoming a shared asset that benefits everyone, from head office to the shop floor to the production line.
But tapestry®’s innovation doesn't appear to stop there. Retail World can exclusively reveal that tapestry® is launching Spaces – a new premium product, built to unlock the next frontier of commerce: physical intelligence.
Until now, most tools in retail have focused on digital analytics or transactional data. But what about the store itself? What about the layout, flow, shelf placement, and customer interaction zones? That’s the space where most of a brand lives — and it’s where most of the margin is won or lost.
Spaces allows retailers and suppliers to optimise every physical store in real time, using localised customer intelligence.
It’s simple to deploy, easy to use, and available to all tapestry® customers through their existing network of point-of-sale partners. Whether you’re managing five stores or five hundred, Spaces gives you the ability to:
When speaking to Christopher Bartlett, CEO and Founder of tapestry® about the release of Spaces, he said:
“We’ve worked closely with our customers and partners to ensure this product adds measurable value, fast.”
“Spaces is a leap forward that transforms the retail floor from a static setup into a responsive, intelligent environment.”
“For tapestry, this is part of a broader mission: to unlock the value of your data with real-time intelligence, so every retailer and supplier – regardless of size – can operate with the same speed and confidence as the world’s biggest players.”
“We believe intelligence should be actionable, not abstract. And we’re here to make that happen through technology that’s as smart as it is simple.”
Spaces is now available for existing and new tapestry® clients. Scan the QR code or speak to a leading POS provider to learn more.
