2026.05
May 6, 2026
Retailers
Developers
HANK workflow recommendations - generally available.
After eight months of beta and 6,200 customer-rated answers, HANK's workflow recommendations are now GA across Retail+ Pro. Confidence-scored, action-attached, fully reversible.
Added
- Six production workflows live: range gaps, shrink hotspots, reset compliance, basket-mix, promo readiness, supplier OOS.
- Confidence scores now exposed via the API as
hank_confidence on every recommendation object.
- New "Show me the math" affordance behind every numeric answer.
Fixed
- Edge case where reset compliance photos taken before 6am produced an off-by-one day in attribution.
2026.04.3
April 28, 2026
Developers
Platform
SDK v3.4 - streaming transactions, idempotency keys, .NET parity.
Move from REST batches to a single streaming connection per POS. Idempotency keys are now a first-class field and replay-safe. The .NET SDK reaches surface parity with Node and Python.
Added
POST /v1/transactions/stream - long-lived stream with ordered delivery and 50ms p95 ingest.- Idempotency keys: pass
idempotency_key on any write - safe for unbounded retries.
- .NET SDK 3.4 - full parity with Node, including async iterators and OAuth 2.1 client credentials.
Changed
- Postman collection and OpenAPI 3.1 spec now bundled with every SDK release.
2026.04.2
April 24, 2026
Retailers
Spaces simulation, basket attach & two new workflows.
Plan reset moves before you commit. Attach analytics across stores and dayparts. Plus two new HANK workflows for declining departments and shrink hotspots.
- Spaces - drag-and-drop planogram simulation with predicted sales impact.
- Basket attach - cross-store, cross-daypart attach-rate analysis with one click.
- HANK workflow: Declining department.
- HANK workflow: Shrink hotspot triage.
2026.04.1
April 17, 2026
Security
Platform
SOC 2 Type II renewed · EU data residency in GA.
Our second annual SOC 2 Type II audit is complete (clean report, no exceptions). EU data residency exits beta - production workloads now route through Frankfurt by default for EU-domiciled customers.
- SOC 2 Type II renewed - report available on the Trust Center.
- EU data residency in Frankfurt - GA.
- Pen-test #3 of 2026 complete - no high-severity findings.
2026.04
April 9, 2026
Suppliers
Supply+ goes live across Australasian beverage brands.
Verified, shelf-level sell-through across the Reddrop Group network - with HANK narrating distribution, OOS exceptions, and share movement in real time.
- Brand dashboards with rolling 14-day sell-through and OOS attribution.
- Supplier-side HANK access (read-only on shared categories).
- Marketplace billing for the supplier marketplace rev-share.
2026.03.4
March 27, 2026
Developers
Sandbox 2.0 + seeded retail data.
A second-generation sandbox - seeded with a year of plausible retail data across 12 store types - so partners can test integrations end-to-end before a single live store touches the network.
- One-click sandbox reset to a clean baseline.
- Pre-seeded HANK conversations for replay.
- Recorded webhook replay for any 24-hour window.
2026.03.3
March 20, 2026
Platform
Sub-50ms ingest p95 across all regions.
A major rewrite of the ingest layer pulls p95 ingest latency under 50ms in every region. Median sits at 28ms.
2026.03
March 1, 2026
Retailers
Tasks Collaboration - private beta.
Cross-org tasks between retailers and suppliers, with a shared workspace. Open for first design-partner accounts.
