Bread sales up 14% w/w
+14%
Hank is the Intelligent Assistant built into tapestry. Working from your live shelf data, Hank fits the work you already do, and flags when the data can't answer the question.
You open tapestry on your phone. Overnight, Hank has surfaced three things worth a look. You read them, then ask a question of your own.
You ask. Show me my worst 20 products this month. Hank returns the list from your live data.
You dig in. Pick one of the three follow-up questions Hank suggests, or type your own.
You act. Turn the result into a List, send it to your category manager, and draft a task off the back of it.
Hank enhances the team. Hank does not replace them.
Every interaction with Hank follows the same four steps. You ask. Hank answers and acts. You approve.
Top sellers this week. Worst 20 products this month. How a store is tracking against last month. Anything inside your live POS data.
Pulled live, scoped to what you’re cleared to see. Hank surfaces a few follow-up questions alongside, so you can dig deeper.
A list, a task, an export, a chart. Whatever turns the answer into work. Hank drafts. Hank does not decide.
You edit. You approve, or you don’t. Nothing happens in your store without your sign-off.
Live in product, built into your workflow, designed to save your team time without taking their judgement out of the loop.
Ask anything inside your retail data - sales, margin, transactions, quantity, across stores, products, categories, suppliers and time. Hank translates the question into a query and returns the answer in seconds.
After every answer, Hank surfaces three follow-up questions to help you dig deeper. Pick one, type your own, or close the thread.
Charts and graphs render inline. Spot the trend without leaving the conversation.
Turn any product list Hank returns into a saved List in Retail+, pre-filled and ready to action. You review, adjust, confirm.
Convert an insight into a trackable task with context from the conversation already attached. Send it to a teammate. Close the loop.
Need the data outside the platform? Any table Hank returns is one click from a CSV.
Recommendations is the proactive side of Hank. Hank reads your live store data and hands you a ranked set of actions to grow margin and improve the customer experience, each one scored for confidence and ready to turn into a task. Hank does the looking. You do the deciding.
What Hank recommends
Hank generates recommendations across the areas that move the business, each aimed at growing margin or improving the customer experience. This is not a dashboard you have to interrogate. The work finds you.
How you can trust it
See at a glance how strongly the data backs it.
Open any recommendation to read Hank's analysis and the data behind it. Nothing is a black box.
Not convinced, or want to dig deeper? Ask Hank about any recommendation and Hank answers in context.
What you can do with it
Filter recommendations by shop, department, type or priority, and clear it all in one click.
Trigger Hank to re-analyse your data and generate a new set whenever you need it.
Add any recommendation as a task straight from the detail panel, so a suggestion becomes a tracked, assigned job, with a photo required on close.
Why it matters
The hardest part of running on data is not seeing the number, it is knowing which of a hundred numbers deserves your attention today. Recommendations does the triage, shows its working, and lets you act in one tap, so the analysis turns into something done.
Who it's for
Common questions
Where do the recommendations come from?
Hank analyses your live store data and generates them. You can refresh the set on demand.
Can I tell how reliable one is?
Yes. Each carries a confidence score, and you can open the full reasoning behind it.
What do I do with one?
Turn it into a task in one tap, or ask Hank a follow-up question first.
Is it in Lite?
Recommendations is part of Retail+ Pro.
The limits matter as much as the features. Here’s what Hank doesn’t do, and why we built it that way.
Hank surfaces. Your people choose. A list, a task, an order: whatever Hank pre-fills waits for a human to approve before it goes anywhere.
Hank gives your team better questions to start the day with, and faster answers when they ask. The work still belongs to the people who know your shop floor.
Hank only retrieves what your permissions allow. Supplier data stays with the supplier. Store data stays with the store. Org admins control who can ask what.
Hank answers from your live POS data, not a generic model trained on the internet. If the data can’t answer the question, Hank flags it.
Hank is built into all three tapestry products. Pick yours.
The definitive retail analytics platform, with Hank turning your live POS data into answers, lists, tasks and exports across every store.
See Retail+ →
Verified shelf truth for brands, with Hank answering questions on distribution, share and execution across the retail network you sell into.
See Supply+ →
One shared truth across your member base, with Hank speaking to every member in the same numbers.
See Collectives →v2 of our Economic Impact Report puts a finance-ready figure on what Retail+ (with Hank inside) is worth per store. Built from inputs you already know: revenue, gross margin, labour cost. Verified academic citations.
The first four weeks are free. Prove the value on your own data.