Announced in July at the Intelligent Commerce Summit, tapestry's breakthrough AI Co-Pilot - Hank - is now live in Retail+ Pro and already reshaping how retailers and suppliers work with data.
Hank is designed with one goal in mind: to make the power of your data simple, fast, and useful. For too long, retailers and suppliers have struggled with complex dashboards, clunky reports, and time-consuming analyses. The signal is there - getting to it takes hours. Hank removes that distance.
Ask in plain English. Get answers in plain English. Inline tables, charts, recommendations - all from your live data. No prompts to learn. No queries to write.
How Hank works
Hank lives in the right-hand rail of Retail+. Type a question, get a structured answer back. Tap any number, table or chart and Hank opens a flyout with the full breakdown - down to the SKU, the store, the daypart.
What makes Hank different is the boundary: he's built on top of governed, verified retail data - your data, your shelf, your week. Not the public web. Every answer comes with a confidence score and a trace back to the source. You can argue with the recommendation, but you can't argue with where it came from.
Who Hank is for
Retail operators, category managers, supplier teams, finance leads. Anyone who's ever stared at a dashboard and thought "I just need to know one thing, fast". Hank is that one-thing-fast.
Early users at the Reddrop Group are running Hank on weekly category reviews, exception management, promo retunes, and shrink hotspot triage. The pattern is consistent: the work that used to take an analyst a morning takes Hank a minute.
What's next
Hank goes live in Supply+ in October, opening the same plain-language interface to brands and suppliers. Group reporting for retail groups arrives this month. Tasks Collaboration - cross-org tasks between retailers and suppliers, governed and audited - is in private beta.
For a full demo, talk to your tapestry account manager or visit tapestry.ai/ai.