These Terms of Use (“Terms”) govern your access to and use of the Platform, including any associated services, software, and data trading functionality.
1. Acceptance of Terms
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you may not use the Platform.
2. Access & Use of Platform
2.1 You are granted access to the Platform for a 12-month term, which automatically renews unless cancelled with 30 days’ written notice.
2.2 Access includes optional Premium Services, which are billed separately.
2.3 The provider may update these Terms, with notifications made via the Platform.
3. Onboarding & POS Integration
3.1 The provider offers onboarding including leadership sessions and automated staff training.
3.2 A waitlist may apply due to high demand or POS compatibility delays, with fortnightly updates provided.
3.3 If POS integration is not available, you agree to introduce your POS provider to the Platform team.
4. Fees & Payment
4.1 A 6-week free trial is provided.
4.2 Monthly fee: $350 per store (post-trial) for Retail+ Pro.
4.3 If you choose to monetise your data via our data market place. A Data Monetisation Fee: A separate agreement outlines the trade-based revenue share; 33% is retained by the Platform.
4.4 Data Monetisation payments are held in escrow and released quarterly.
4.5 Annual Upfront Payment Discount: A 15% discount applies to standard platform fees if paid in advance post-trial.
5. Responsibilities
5.1 You agree to:
- Not resell, sublicense, or misuse the Platform
- Ensure data accuracy, security, and legal compliance
- Maintain valid payment method; non-payment may lead to service suspension
5.2 The Platform team will:
- Provide access, updates, and support
- Ensure secure data handling, but is not liable for external breaches
- Maintain 95%+ service uptime
6. Data Trading & Ownership
6.1 The Platform may suggests data trades to you and with third parties.
6.2 All trades require your approval via a seperate Data Trade Agreement.
6.3 You retain full ownership of your data but grant the Platform a limited operational license.
6.4 You must honour any existing third-party data ownership agreements.
7. Intellectual Property
7.1 All platform technology, algorithms, and IP remain the exclusive property of the Platform provider.
7.2 Your business data remains yours unless otherwise assigned in writing.
8. Termination
8.1 Either party may terminate without cause at any time.
8.2 Immediate termination is allowed for material breaches.
8.3 Upon termination, your data will be deleted within 30 days unless legally required to retain it.
9. Dispute Resolution
9.1 Parties must first attempt to resolve disputes informally.
9.2 If unresolved within 10 days, mediation is required.
9.3 Legal action is permitted only if mediation fails.
10. Legal Terms
10.1 Both parties must protect confidential information.
10.2 Neither party is liable for delays or failures due to events beyond their control.
10.3 These Terms are governed by the laws of Australia.
By clicking “I Agree” or otherwise using the Platform, you confirm your acceptance of these Terms of Use.
At the core of every decision we make, everything we design and every line of code we write are the things we choose to value. We believe that these values are the best fit for the way we relate to each other.
We're tapestry®. Trusted by Fortune 500 companies, our intelligent commerce solutions provide real-time insights for retailers and brands. Our revolutionary data infrastructure enables you to track the performance of 20,000+ brands in real time and gain a competitive advantage.
